EN 
NO 
DK 
SE 
LT 
Frequently asked questions
To order jewelry or earrings, visit our website and select the products you want. If you need guidance on selecting natural or LAB diamonds, feel free to contact us - we will help you through the process.
For jewelry that is in stock and ordered before 12 noon, the item will be shipped the same day. Stocked items usually arrive within 3-5 working days, depending on the postal service. Ordered items take 14-28 days to produce, or by agreement. Contact us for more information about production time.
Yes, but it is recommended to take them off first to extend the life of the jewelry.
To find the right size, you can measure your finger or an existing ring at a jeweler, or use our online size guides. READ MORE
A standard 585 gold ring (14K) for men (size 64) weighs approx. 2.95 g, and for women (size 56) approx. 2.58 g. The weight varies based on size, width, thickness of ring, alloy and model.
585 gold contains 58.5 % pure gold (14K), while 375 gold contains 37.5 % (9K). Both are mixed with other metals for strength.
Use a polishing cloth for gold and silver or clean carefully with soapy water and a soft cloth. Silver that oxidizes can also be polished with silver polish. Or take your jewelry to an experienced jeweler.
9 carat gold can oxidize and give a black color on the skin. This can be removed with a silver or polishing cloth.
Old jewelry can be melted down by a jeweler, or kept if it has antiquarian value. You can exchange old gold while ordering new jewelry with us, use a separate design form for ordering.
Gold doesn't rust, but it can discolor and needs regular polishing to stay shiny.
Discoloration on silver can be removed with silver polish or soapy water and a soft cloth.
Yes, we offer a 2-year warranty on all our jewelry, and a lifetime warranty on jewelry from Inesse Jewelry. The warranty covers manufacturing defects, but does not apply to mechanical damage or normal wear and tear that occurs during use.
No problem at all! We always offer free resizing within 3 months of purchase. Get in touch with us and send the ring to our jewelry workshop. We will adjust the size and return the ring within 1-2 weeks.
Both types of diamonds are genuine, but differ in origin. Natural diamonds are formed naturally underground over millions of years, while LAB diamonds are grown in laboratories. Both have identical physical and chemical properties and come with a certificate confirming their quality.
Yes, LAB diamonds are 100 % identical to natural diamonds, but they are grown in a laboratory. Both have the same properties and are sold with certificates.
No, LAB diamonds come at the same quality level as natural diamonds, including top quality. LAB diamonds are also more budget-friendly and we only offer the best varieties.
Gilding means that a thin layer of gold is applied to another metal, while rhodium plating involves a thin layer of rhodium that gives a white shine and protects the jewelry, often used on white gold. Rhodium plating is sometimes used on silver as well.
Yes, 585 refers to 14 karat gold and means that the gold is 58.5 % pure, while the remaining 41.5 % are other metals that add strength and color to the alloy.
Yes, white gold is slightly more expensive than yellow gold because of the palladium in the alloy, a precious metal that gives white gold its characteristic color.
One troy ounce (oz) of gold weighs 31.1034768 grams and is used as the standard unit of measurement for precious metals.
Yes, 14K gold (585) contains 58.5 % pure gold and is often used to add strength to jewelry to withstand daily use.
18K means that the jewelry is made of 18 karat gold, which contains 75 % pure gold.
Yes, gold is considered a stable investment, especially in times of high inflation.
925S is a stamp for sterling silver, with a silver content of 92.5 %.
White gold is generally more expensive due to its palladium content, which gives the alloy a higher value.
Platinum is more expensive than gold due to its rarity and higher weight. It is also highly durable and long-lasting.
Platinum is hypoallergenic and rarely causes allergic reactions.
